web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Active Discussion

BC absolute junk.

(0) ShareShare
ReportReport
Posted on by

Please accept my apologies for the bluntness, but there is no other way to put it. I have previously worked for eight years with systems like 1C and Horizon, which are intuitive. Each had its own very minor drawbacks that programmers could easily fix, but overall, they were excellent programs where one could even integrate manufacturing, customer relations, and resource management. I changed jobs, and at my new workplace, a Business Central (BC) integration has just taken place; they were using Navision before. After six months of working with it, I can freely state that BC was not created by people who understand what they are doing or why they are doing it.

​Let's start with document or goods receipt: once posted, it is impossible to correct if an error occurred during the process. Inventory management is fundamentally flawed and problematic from the ground up—even there, one can see that a person who understands anything about warehouse stock was not involved in the E-scan system. The basic idea of an inventory count is to reconcile balances. If an error occurs, you should be able to correct the existing entry rather than having to bounce stock movements through countless stages.

​The product ordering form is exactly the same. As soon as you edit an existing item card, all dimensions and data refresh or disappear. Consequently, the next person in the workflow cannot know about the data that should have been linked, because it simply vanishes. There are no log files, no history to verify data accuracy. There is absolutely nothing. The program is a bare, unfinished parody, lacking any flexibility, intuitiveness, or optimization. It is a great pity that no one with logical thinking was involved in the development of this program.

  • Suggested answer
    Teagen Boll Profile Picture
    3,214 Super User 2026 Season 1 on at
    I always see users that struggle with the system have poorly implemented modules. From my experience it's Garbage in = Garbage out. Bad implementations really ruin the end user experience. I've worked with a lot of different ERPs myself such as Odoo, Infor, SAP4Hana, Quickbooks and Sage and still find Business Central to be better in a lot of ways (worse in some too) and there is always trade offs. I find some frustration stems from users who previously used systems that were more flexible and had less controls around corrections. I should note i've worked in auditing before and those systems allowing simpler corrections is actually a bad thing (looking at Quickbooks which just lets you completely mess up your financials).
     
    Related to your concerns and frustrations.
     
    1. If a good is received in Business Central it can be corrected (actually quite easily). You need to undo the receipt first. You shouldn't be able to modify the existing receipt document because that is a severe audit risk. There needs to be a clear trail of correction which Business Central has.
     
    This is actually one of the best features of Business Central in my opinion. Corrections are quite easy to manage, although it isnt always clear how to do them. You typically just need to reverse or correct in the opposite order of steps. Correcting the original entry is a massive red flag because you no longer will have a clear auditable 3-way matching system in place from original quantity to received quantity to invoiced quantity.
     
    2. I'm not sure about your second point related to dimensions on items. Business Central has a full dimension prioritization module where you can map out how dimensions are assigned. It's important to note dimensions are assigned to master data all across the system. If the partner who implemented the system did this incorrectly you may not get the expected results. For example in a purchase invoice you may run into default dimensions related to the Vendor, Items, GL Accounts. 
     
    You can also setup and review change logs to know what data was changed, by how, what time and even look at the old values. In most implementations I work on I typically set this up for key tables.
     
    I would also add that maybe Business Central isn't appropriate for your purposes. Not every ERP is a one-stop shop. I would just be very wary of treating some of the controls and gates as bad functionality when in reality they are absolutely necessary to have controls preventing users from changing auditable documents at will.
     
    Best,
    Teagen Boll, CPA
    Social: LinkedIn

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,050 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,351 Super User 2026 Season 1

#3
Grigorios Mavrogeorgis Profile Picture

Grigorios Mavrogeorgis 1,200 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans