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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How new contacts are c...
Microsoft Dynamics CRM (Archived)

How new contacts are created from new email in queue?

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Posted on by Community Member

Hello

Unfortunately I couldn't find any clear information online so I would like to ask how new contacts are created for example in case I have a queue with email from which a case is auto created with contact populated field. How CRM creates these contacts in case we don't have them?

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