Error when Post Recurring Gen Jnl with Recurring Method "Balance" NAV 2018

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Dear Support,

I got an error when posting Recurring General Journal with recurring method is Balance. The error is "Amount must be equal to '0' in Gen. Journal Line: Journal Template Name=RECURRING, Journal Batch Name=ASURANSI, Line No.=10000. Current value is '20,000,000'.".

But when I clear the field (Amount), I got another error said that the amount must be equal to zero.

What are the right steps to create recurring general journal with Balance recurring method?

please help.

Regards,

Yohana

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Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

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You will need the balance for your journal. You can specify the balance by clicking on the Allocations on the ribbon. There you can specify the Account No. and Allocation %.

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Community Member on at

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Dear Teddy,

Sorry for late reply.

I have been fill the allocation page.

is there any steps that I missed?

Please help.

Yohana

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azelaya59 2,807 on at

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Yohana

Have you picked an "Allocation" account for the Journal? It is required.

Also, review this YouTube for direction on Recurring General Journals:

https://www.youtube.com/watch?v=HVDHbBtNJ94

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Teddy Herryanto (Th... 14,284 Super User 2025 Season 2 on at

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Can you show us the screenshot of the journal and the allocation page ?

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