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NAV extended support

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Posted on by Hatimali84

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Hi All,

One of our client is using NAV 2016 and as per Microsoft the extended support is ending in April 2026, is there any PAID support by Microsoft after the extended support ends.

Regards,

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Microsoft Dynamics NAV

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Khushbu Rajvi. 22,551 Super User 2026 Season 1 on at

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Hope this helps: Microsoft support timeline for Dynamics NAV

Dynamics NAV support ends—Plan your next move - DemandDynamics

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YUN ZHU 101,846 Super User 2026 Season 1 on at

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As far as I know, this isn't supported.
If you want a definitive answer, you can submit a support request to Microsoft.

Thanks.

ZHU

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Ramesh Kumar 7,561 Super User 2026 Season 1 on at

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I don't think we have support from Microsoft. But please check third party consultant provide some limited support

Thanks

Ramesh

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Sohail Ahmed 11,177 Super User 2026 Season 1 on at

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No, as per my knowledge there won’t be any official Microsoft support available once extended support for NAV 2016 ends in April 2026. But @YUN ZHU is right — the best option is to raise a support ticket with Microsoft directly, as they may advise if any special paid options are available.

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Sumit Singh 11,797 Super User 2026 Season 1 on at

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Hi Hatimali,

Yes, after extended support ends for NAV 2016 in April 2026, Microsoft does not offer support. Still as mentioned by community members, it's better to raise a support ticket with Microsoft for more clarity.

Official link:- Dynamics NAV 2016 - Microsoft Lifecycle | Microsoft Learn

Link to raise support ticket:- Services Hub

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Alex A 3,133 Super User 2026 Season 1 on at

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The reality is that if you have a support contract with Microsoft and can open a support ticket with them directly, then they will still continue to support any version of NAV in terms of 'best help' support. They aren't obligated to produce any new hotfixes or new updates, but if there are any previously existing hot fixes or updates they will provide them to you, and they will always offer their best advices for any ticket created.

If you don't have a contract with Microsoft then your MS Partner does. They can open a ticket for you.

;)

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