AR Scheduled Payments

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Posted on by Katie Pieczynski

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We use the AR scheduled payment module for a term called "Fall Dating" Basically a customer can purchase items in January but not pay for them until September and then they can pay that invoice off in 3 installments.

When I enter the schedule The "schedule Document Date is the day of the order lets say 1/5/2022 but I enter the first invoice document date as 8/1/2022 with a first invoice due date 9/1/2022. (I have attached an example below) I create the amortization schedule and it is good. Sometimes we have customers who end up paying the full a first installment or the whole schedule early lets say in June.

Right now we just leave the payment unapplied on their account because I cannot post the schedule until 8/1/2022 without opening August. I have noticed I can change the payment frequency but I cannot change the invoice doc or due date.

What would be the best way to handle these types of situations?

Thank you,

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Monte454 10 on at

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RE: AR Scheduled Payments

Looking for a close to issue. Expecting more reply.

My AARP Medicare
Hokuminaria 2,950 on at

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RE: AR Scheduled Payments

Hello Katie,

When you post the Initial Schedule, the date fields get greyed out. The reason for this is the Monthly Invoices that are created from the schedule have the dates assigned to those already. You cannot change it once you have posted the original schedule.

If you need to change this, the steps to do this are below.

Post all Schedule Payments.

Void all the Schedule Payments.

Void the Credit that get applied to the original invoice during the creation of the Original Schedule.

Run PTR to move the void and original schedule to history.

Recreate your Schedule based off the original document that was used to create it initially using the dates you want.

I hope this helps!

Thank you!

Brandon | Microsoft Support Engineer