
Hi guys,
I installed the following cumulative updates in an on prem Dynamics environment (9.1.26.23):
CRM9.1-Server-KB5035697-ENU-amd64
CRM9.1-Srs-KB5035697-ENU-amd64
CRM9.1-Tools-KB5035697-ENU-amd64
Environment status:
- SRS was upgraded not too long ago from version 2016 to 2019. SQL Server installer uninstalled the 2016 SRS, and was reinstalled and reconfigured using the old encryption key - the reporting services seems to work. There are three environments, and in two of them the SRS Cumulative Update installation fails with the same error.
- MSSQL server 2019 Developer Edition (15.0.2000.5) - upgraded from version 2017
- Reporting server 2019 Developer Edition (15.0.1102.1140) - upgraded from version 2016
The CRM9.1-Server-KB5035697-ENU-amd64 update can be installed successfully, but in case of the SRS update, the installer finishes with an error message (see the attached picture):
Any help would be appreciated.