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Small and medium business | Business Central, N...
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Unable to attach document to Posted Sales Shipment – “The record is not open” error

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Hi everyone,

I’m facing an issue while trying to attach a document to a Posted Sales Shipment.

When I go to DocumentsUpload file, I get the following error: “The record is not open.”

From my understanding, a Posted Sales Shipment is a posted (historical) document, so it is expected that it cannot be “opened” for editing like a Sales Order.

My questions:

  • Is this behavior expected in Business Central?
  • Does attaching a document require the underlying Sales Order to be open instead?
  • Or is there a standard way to allow attachments directly on posted documents?

Looking for guidance:

  • Is this a limitation or configuration issue?
  • Has anyone faced this and found a workaround (e.g., customization, using document attachments table directly, or attaching before posting)?

Any insights or recommendations would be appreciated!

Thanks in advance.

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