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Business Centrale Payment Journals Cash journal Error

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When I try to open the CASH journal under the Payment Journals section, en getting the error bellow.

The Document Capture Setup does not exist. Identification fields and values: Primary Key="

Page Edit - Payment Journals - CASH-Cash receipts and payments has to close.

Screen-Shot-2022_2D00_07_2D00_20-at-10.44.52.png

Can someone explain please

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Francisco Bedolla 1,125 on at

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Did you add some extension to your aystem related to payments or vendor o purchase documents?

Document capture sounds to me like an extension that doesnt have an initial setup

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Community Member on at

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Thank you for your reply!!

Yes we are using Continia Document Capture 365. And I have just noticed that the free trial has expired.

Will uninstalling this extension solve the issue?

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Francisco Bedolla 1,125 on at

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Yes

But, you need to uninstall the ext

Then close your session and logon again

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YUN ZHU 101,848 Super User 2026 Season 1 on at

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Hi, This is not a standard error and I think you can contact this partner for some helps.

https://www.continia.com/solutions/continia-document-capture/

Or uninstall the extension directly in Extension Management.

Hope this helps.

Thanks.

ZHU

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Community Member on at

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Thanks. It works.

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