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Finance | Project Operations, Human Resources, ...
Suggested answer

Missing Distribution PA Billing

Posted on by 385

No distribution account appearing in posted billing transaction for project accouting. 

Can someone guide how it can be possible?

See Below snap as reference.

PA-billing-error.jpg

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  • Suggested answer
    Shannon Aune Profile Picture
    Shannon Aune on at
    RE: Missing Distribution PA Billing

    Hi Jozy,

    Intermittent issues are very difficult to troubleshoot unless you are able to recreate the issue, at which point we would be able to enable some tracing to help determine what might be causing the issue to occur. Best of luck to you.

  • Jozy Profile Picture
    Jozy 385 on at
    RE: Missing Distribution PA Billing

    Shannon, It is only occured with this one as posted many other invoices before without having any error. Hope someone can help..:(

  • Suggested answer
    Shannon Aune Profile Picture
    Shannon Aune on at
    RE: Missing Distribution PA Billing

    Hi Jozy,

    This looks to be data damage, hard to say what might have caused it to occur, is this something that you can recreate at will? If so, then you could trace the process and see from that if you can determine what might be causing the distributions to be removed from the billing invoice. If it is only occurring on this one, it would be difficult to say what caused the issue to occur without being able to recreate it.

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