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OK, I'm new to NAV 2013, and have just started the CRP process. I have some, probably basic, questions, as these are issues which bother me.
1. If I order 20 widgets, and only receive 15, then that's OK. If I then get an invoice for 20, I'd expect to be able to post the full invoice and place it on hold pending either the 5 widgets, or a credit memo. NAV posts an invoice to match my receipt, which means I have a vendor invoice in NAV which differs to the piece of paper I have in my hand. That cannot be right, and I can't see how I can manage this issue in NAV. How do you do it?
2. When posting a Purchase Invoice (for overheads or services), I can't amend the VAT (or even see the VAT without clicking 'Statistics'). Often, my vendors' VAT will differ by a penny to the 'correct' figure calculated by NAV, but I don't know that, and NAV won't let me change the VAT to match the vendor's invoice. I can set the vendor to have prices including or excluding VAT, but that doesn't fix the problem. Again, I'm not prepared to have an invoice on NAV which doesn't agree to the physical invoice, so again, how do I handle that?
I did search for these issues, but found nothing, so apologies if it's all been done before.
TIA
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1. You cannot post on invoice more items than you received. This is standard process. If you have this case, you must to do next:
a) post receipt for 15 items to standard location
b) post receipt for remaining 5 items to other location (e.g. some OnHold location)
c) post invoice for all 20 items
d) post credit-memo for 5 items
2. Vendors invoice and your NAV posting invoice must to be the same (in penny). But, NAV may have different rounding method from your vendor software. Because of thet, you can open statistic and do next:
a) if you have different VAT, you can change VAT Amount for each VAT% in VAT subform
b) if you have different Total Excl. VAT, you can change this amount on statistic header in Total Excl. VAT field.
All of them are standard procedures of posting. They exists on all NAV versions.
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