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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Purchase order item au...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Purchase order item automatically received without product receipt

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Posted on by Laxmi Narayana 134

Hi All,

I have scenario occurred in customer environment.

  • A Purchase order created with item "ITM-001" with qnty 1000.
  • 150 qnty is received on 1/9/2021
  • 200 qnty is received on 10/9/2020
  • 550 qnty is invoiced on 21/9/2020

But, In the Invetory Transactions, It is showing the below three lines

  1. ITM-001   QntY: 150  Status: Purchased
  2. ITM-001   QntY: 200  Status: Purchased
  3. ITM-001   QntY: 700  Status: Received

3rd line was coming automatically and then quarantine order has been created automatically. 

I dont have product receipt to cancel it...

Can anyone help me on this

Thank you & Regards

Laxmi Narayana

I have the same question (0)
  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Laxmi,

    If you received 150 pcs too much then can't you simply add a corrective line no 4 in the PO for -150 pcs and post the receipt for that?

    Best regards,

    Ludwig

  • Laxmi Narayana Profile Picture
    Laxmi Narayana 134 on at

    Hi Ludwig,

    Thanks for the suggestion.

    IS there any way I can reproduce it or find the cause of issue.

    Thank you

    Laxmi Narayana

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,799 Most Valuable Professional on at

    Hi Laxmi,

    Did you try to create the same scenario? is this reproducible?

    if not, then its best to follow the corrective action mentioned by Dr. Ludwig

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