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Customer experience | Sales, Customer Insights,...
Answered

Dynamics 365 CE Edit Filter Criteria Error

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Posted on by 2

Hi expert,

 

Our CRM version is 2022 wave 1. Found an issue a couple of days age - when filter by One of the columns, e.g. Name, of Document Associate Grid View, it’s not work. When I check Document Associate Grid View and try to Edit Filter Criteria, there is an error, screen as below.

edit-filter.jpg

Can you help to analyze what’s the root reason causing the issue?  Appreciate any advice and reply.

I have the same question (0)
  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Please check below blog to fix this issue.

    www.google.com/.../

  • ALAN365 Profile Picture
    2 on at

    Hi Bipin,

    Thank you so much for introducing the useful blog. I have followed the steps to try to revert the searchable property of the Field from "No" to “yes”, but the setup is disabled (gray). Screen as below:

    edit-filter-01.jpg

    How should I do? Thank you in advance.

  • ALAN365 Profile Picture
    2 on at

    Screen as above, how can I change the read-only Searchable value? Can anybody help?

  • Suggested answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    Can you please let me know the Table/Entity name you are checking this field?

    May be it is a limitation from Microsoft to not change this field. So can you not create custom field and use that field in yoru view filter criteria.

  • ALAN365 Profile Picture
    2 on at

    Hi Bipin,

    The Entity is SharePoint Document and View is Document Associated Grid. I checked the error massage, it show that:

    edit-filter-02.jpg 

    So the Field isrecursivefatch related this error. The solution is revert Field Searchable value from "No" to "Yes", but the value is read-only. 

    You are right, the entity ,view and field are all OOB. How can I change field Searchable value? Thanks. 

  • Verified answer
    Bipin D365 Profile Picture
    28,985 Moderator on at

    Hi,

    It is not possible to update searchable property of this field.

    You should lodge Microsoft Support ticket.

    admin.powerplatform.microsoft.com/support

  • ALAN365 Profile Picture
    2 on at

    I'll issue a ticket. Thank you so much for your time and reply.

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