Sales comment line already exists...while trying to post shipments

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Posted on by KaryaNavTech

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Hi, experts, I am getting the following error while trying to post shipment of an order. I deleted the comment line then too it's the same. Is there any hardcoded/manual way to fix this, please suggest. For example below is the screenshot.

5633.error.png

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RockwithNav 8,217 Super User 2025 Season 2 on at

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RE: Sales comment line already exists...while trying to post shipments

As Suresh said, it seems to be a part of certain customisation. If not then you need to debug its then a data issue for sure.

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Suresh Kulla 50,021 Super User 2025 Season 2 on at

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RE: Sales comment line already exists...while trying to post shipments

I believe this is because of customization, can you debug and find the line of code/customization causing the error.

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