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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / How to install Managem...
Microsoft Dynamics AX (Archived)

How to install Management Reporter - Desktop Viewer

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Posted on by Community Member

Hi,

I am new to Ax world, one of my user is requesting Management Reporter Desktop Viewer, I have searched his pc and tried to find Desktop Viewer but couldn't find it. When I open Ax client on his machine and I can see this menu and it is working GL-->Reports-->Management Reporter. But don't know for some reason it looks like Desktop Viewer is not installed.

Can someone help me and guide me that how can I install Desktop Viewer on his machine.

Thanks

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Simonjohnson,

    Have you already checked the installation and configuration details described here: www.microsoft.com/.../details.aspx

    Best regards,

    Ludwig

    P.S. why do you want to use the desktop viewer? Can't you simply use the browser view?

  • Community Member Profile Picture
    Community Member on at

    Hi Ludwig,

    I don't want to use actually my financial officer found Desktop Viewer mentioned in a manual provided by the AX implementation vendor and because of that he is trying to have it, even though Management reporter is working perfectly fine on his machine. I really dont know is it outdated or abandoned by Microsoft or is there any better thing available like you mentioned browser view, is there any difference between Desktop Viewer or Browser View and what should you recommend.

    Do we need to have Browser View  or Desktop Viewer if we have Management Reporter installed and configured or this is some different tool provide different feature set?

    Thanks

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Simonjohnson,

    The desktop viewer was the first tool for viewing MR reports. Over time, the functionality to view reports in a web browser was added and in the latest MR versions the desktop viewer is no longer available. If MR reporter is working fine, personally, I would not try implementing something that will be outdated and no longer available soon because you basically have the same functionalities available in the webbrowswer. Whether the desktop viewer is still available for you depends on your "AX" version (AX2012 vs. D365FO) and the MR version that you apply.

    You can find some additional information on the different viewing options on the MR blog available here: blogs.msdn.microsoft.com/.../web-based-report-viewer

    Best regards,

    Ludwig

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