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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / After refreshing the f...
Customer experience | Sales, Customer Insights,...
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After refreshing the form, it returns to the form from the context of which it was created

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Posted on by Piateczka 5

Hi, I have a rather strange and probably stupid and banal problem to solve. I have ribbon buttons which opens a custom window that after filling out the appropriate data creates a case form. After opening the window and pressing the F5 button to refresh the window, the form reloads into the window from which it was created, and returns to the parent from which it came. Unfortunately, I can't deal with this problem and I have no idea how to solve it. I will add that it is about CRM version 9 on premise

  • Suggested answer
    Bipin D365 Profile Picture
    Bipin D365 28,959 Super User 2024 Season 1 on at
    RE: After refreshing the form, it returns to the form from the context of which it was created

    Hi,

    would you be able to share your code here to investigae further.

    If found helpful, Please mark my answer verified.

  • Francisco Murtinheira Profile Picture
    Francisco Murtinheira on at
    RE: After refreshing the form, it returns to the form from the context of which it was created

    Hello,

    Could you please share more details about this situation:

    - What browser are you using, and have you tried different ones ?

    - What is the specific version of CRM 9 OnPrem that you are using ?

    - Are you using the sdk function openForm or are you using something else ?

    docs.microsoft.com/.../openform

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