Lead Scoring - Missing "less than" or "greather than" operators for Visit Duration Field for Website visited interaction

(0) Share

Report

Posted on by Community Member

Hello,

I'm trying to configure a condition in a lead scoring model that uses a web site visit duration to add points if the duration is longer than a certain time.

Unfortunately in the expression I only find "=", "<>" or "contains" operators (see screenshot below):

Could this be a bug? Anyone has a different behavior?

Thank you.

I have the same question (0)

All responses (7)

Answers (1)

cloflyMao 25,210 on at

Like (0)

Report

Hi V Hacer,

It seems that data of visit duration is calculated value. In other word, it might be a string type value.

However, only standard date and time field like Timestamp is supported with "greater than" or "less than" operator.

Therefore, it could be by design.

Regards,

Clofly

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Thank you Clofly.

If it is "by design", looks like this time the design was not perfect ;-).

Do you think that having the visit time treated as a number instead of a string should be an idea submission or a support request?

Was this reply helpful? Yes No
cloflyMao 25,210 on at

Like (0)

Report

Hi V Hacer,

You could submit it to Lead Management category of Ideas forum, I will vote on it. :)

Regards,

Clofly

Was this reply helpful? Yes No
Verified answer

sbtron on at

Like (0)

Report

Hey V Hacer

Please submit an idea on the Lead Management category as Clofly suggests.

Thanks

Was this reply helpful? Yes No
Community Member on at

Like (1)

Report

Hi Sbtron, jus added here: https://experience.dynamics.com/ideas/idea/?ideaid=0e7d0efb-d622-eb11-8441-0003ff68950e

I look forward for your vote :-)

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Hi Clofly, jus added here: experience.dynamics.com/.../

I count in your vote :)

Was this reply helpful? Yes No
cloflyMao 25,210 on at

Like (0)

Report

Hi V Hacer,

Thanks for your idea, I have voted on it.

Regards,

Clofly

Was this reply helpful? Yes No