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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Lead Scoring - Missing...
Customer experience | Sales, Customer Insights,...
Answered

Lead Scoring - Missing "less than" or "greather than" operators for Visit Duration Field for Website visited interaction

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Posted on by Community Member

Hello,

I'm trying to configure a condition in a lead scoring model that uses a web site visit duration to add points if the duration is longer than a certain time.

Unfortunately in the expression I only find "=", "<>" or "contains" operators (see screenshot below): 

pastedimage1604440977478v1.png

Could this be a bug? Anyone has a different behavior?

Thank you.

I have the same question (0)
  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi V Hacer,

    It seems that data of visit duration is calculated value. In other word, it might be a string type value.

    36702.JPG

    However, only standard date and time field like Timestamp is supported with "greater than" or "less than" operator.

    pastedimage1604478871460v1.png

    Therefore, it could be by design.

    Regards,

    Clofly

  • Community Member Profile Picture
    Community Member on at

    Thank you Clofly.

    If it is "by design", looks like this time the design was not perfect ;-).

    Do you think that having the visit time treated as a number instead of a string should be an idea submission or a support request?

  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi V Hacer,

    You could submit it to Lead Management category of Ideas forum, I will vote on it. :)

    Regards,

    Clofly

  • Verified answer
    sbtron Profile Picture
    sbtron Microsoft Employee on at

    Hey V Hacer

    Please submit an idea on the Lead Management category as Clofly suggests.

    Thanks

  • Community Member Profile Picture
    Community Member on at

    Hi Sbtron, jus added here: https://experience.dynamics.com/ideas/idea/?ideaid=0e7d0efb-d622-eb11-8441-0003ff68950e

    I look forward for your vote :-)

  • Community Member Profile Picture
    Community Member on at

    Hi Clofly, jus added here: experience.dynamics.com/.../

    I count in your vote :)

  • cloflyMao Profile Picture
    cloflyMao 25,210 on at

    Hi V Hacer,

    Thanks for your idea, I have voted on it.  

    Regards,

    Clofly

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