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I want to know is there any way that I can design the customer voice survey on on-premises dynamics 365 CRM. Or can we get customer voice survey responses back in Dynamics CRM on-premises directly without storing any data on the Dynamics CRM online environment?
Hi Partner,
Unfortunately no.
Customer Voice responses will be stored in Data verse online and you can use supported Data verse data transfer mechanism to bring those data to on-prem. Are you in Dynamics 365 engagement model or customer service enterprise model. Worth checking with Microsoft by raising a support ticket.
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Devi
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