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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Enable Sales insights ...
Customer experience | Sales, Customer Insights,...
Answered

Enable Sales insights - Lead scoring

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Posted on by Sumaira Noor 1,085

Hello Community Experts,

I'm trying to configure predictive lead scoring for my CRM, but unfortunately from past 7 hours I'm just getting to see this screen.

I have the required amount of leads to enable this feature.

4555.LeadScoring.PNG

Kindly Guide,

Best Regards,

Sumaira Noor

I have the same question (0)
  • Verified answer
    Arshad A Shaikh Profile Picture
    Arshad A Shaikh on at

    Hello Sumaira,

    Thanks for reaching out to Dynamics Community. 

    Please can you verify the steps performed for configuring is followed as per article : https://docs.microsoft.com/en-us/dynamics365/ai/sales/configure-predictive-lead-scoring#generate-system-default-model

    Sincerely,

    Arshad

  • Verified answer
    LuHao Profile Picture
    LuHao 40,892 on at

    Hi Sumaira,

    If your model is still in training, please refer to this thread:

    community.dynamics.com/.../model-creation-is-not-getting-completed

  • Sumaira Noor Profile Picture
    Sumaira Noor 1,085 on at

    Thanks for the response Arshad

    I already followed those steps

    Best Regards,

    Sumaira Noor

  • Sumaira Noor Profile Picture
    Sumaira Noor 1,085 on at

    Thanks for the response Lu

    I followed the steps mentioned in the above thread

    Still it is not working from past 1 and half hour

    Best Regards,

    Sumaira Noor

  • Verified answer
    Arshad A Shaikh Profile Picture
    Arshad A Shaikh on at

    Hello Sumaira,

    Thanks for the status updates.

    I would now suggest you to please open a ticket with Dynamics support team to further investigate in this issue.

    Regards,

    Arshad

    Microsoft Dynamics Support

  • terlochansingh Profile Picture
    terlochansingh on at

    can DM the org url or id we can have a look at it

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