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We had an issue closing our August GL last month. (getting an error saying closing was in process when it wasn't). We were able to finally get it closed, however, our September balances are only including the transactions after the august close was redone. The other transactions are not showing in my August totals (which is good). I've tried to reset my GLTran to force a re-close of September, but the values haven't changed.
Any ideas on how I can get these orphaned records to be included in my AcctHist balances?
Hello,
The only way I know to set back closing is to set back the periods in the GLsetup record. I'm not so sure there is any change you can make to the gltran records.
glsetup.lastclosepernbr and glsetup.pernbr
These would have to be set back period 07 and period 08 (respectively) and GL reclosed
After further review we were able to determine that our GL transactions were all posted corrected and Trial Balance and all other reports were in sync. Only the account history page was showing the wrong balances.
We went into initialize mode and updated the balances on the accounts that were incorrect and are back in action.
Under review
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