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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Problems with the spee...
Microsoft Dynamics AX (Archived)

Problems with the speed of the Enterprise Portal for some users

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Posted on by Lidia RF 85

I have a problem with the speed of the Enterprise Portal.

For the administrators, the Enterprise Portal works well but not for the rest of employees.
The most of the employees have access only to 2 AX modules and they find the EP too slow.

I need to have this permissions into AX, but is always AX too slow checking the permissions?

I do some testing changing directly the database permissions and I can check that if I give sysadmin role to one of these users, his EP works fine too. Is that the solution?

I dont like this solution at all becuase I find it too "dirty".

Anybody can help me, please?

*This post is locked for comments

I have the same question (0)
  • Mykola Galak Profile Picture
    Mykola Galak on at

    Try adding permissions to Temp folder of SharePoint server for all domain users that need access to EP. SharePoint checks if user has access to the Temp and times out which leads to slow response from EP. Admins have access to the Temp and therefore they don't have timeout.

    You can monitor what is going on in SharePoint with Process Monitor technet.microsoft.com/.../bb896645

  • Lidia RF Profile Picture
    Lidia RF 85 on at

    Hi, thanks for your response. I've tried what you say but I still have the problem.

    Any idea?

  • Danil Zarubin Profile Picture
    Danil Zarubin 40 on at

    Try to determine system enveronment variables AX_TMP=C:\TEMP and AX_TEMP=C:\TEMP and create that folder. After that set permission to write for everyone or dedicated users only.

  • Lidia RF Profile Picture
    Lidia RF 85 on at

    Thank you for your response, but I still have the problem :(.

    Maybe with a little more information somebody could help me:

    I have 2 users "TestUser" and "Admin":

    - Both with the same permissions in Dynamics AX.

    Differences:

       - Admin is local administrator in each Dynamics AX Server (AOS, Client,...)

       - Admin has more permissions in the AX Database

    I think that the solution cannot be to grant more permissions to the user "TestUser", any idea?

    Thanks in advance.

  • Lidia RF Profile Picture
    Lidia RF 85 on at

    Hi Everybody,

    The solutions provided were very helpful and right but I found another problem:

    I gave access to Everyone in TEMP folder but I realize that sometimes if the IIS is restarted another TEMP folder is created under the name TEMP.[MYDOMAIN] and without permissions for everyone.

    I don't know exactly when the IIS is creating a new folder and it is not creating each time it is restarted but in aproximately one year I have 3 folders:

    TEMP

    TEMP.[MYDOMAIN]

    TEMP.[MYDOMAIN].000

    TEMP.[MYDOMAIN].001

    So I want to know:

    - Why the IIS is creating new folders?

    - Can I avoid the creation of new folders (e.g. forcing the IIS to use always the same)?

    - Can I establish the default permissions for the new folders?

    Any answer to any of these questions will be helpful for me.

    Thanks in advance!

    Lidia

  • Community Member Profile Picture
    Community Member on at

    try to reset the user data usage from user option at user setup.

    this will speed up the response

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