Problems with the speed of the Enterprise Portal for some users

(0) Share

Report

Posted on by Lidia RF

I have a problem with the speed of the Enterprise Portal.

For the administrators, the Enterprise Portal works well but not for the rest of employees.
The most of the employees have access only to 2 AX modules and they find the EP too slow.

I need to have this permissions into AX, but is always AX too slow checking the permissions?

I do some testing changing directly the database permissions and I can check that if I give sysadmin role to one of these users, his EP works fine too. Is that the solution?

I dont like this solution at all becuase I find it too "dirty".

Anybody can help me, please?

*This post is locked for comments

All responses (6)

Answers (0)

Community Member Microsoft Employee on at

Like (0)

Report

RE: Problems with the speed of the Enterprise Portal for some users

try to reset the user data usage from user option at user setup.

this will speed up the response
Lidia RF 85 on at

Like (0)

Report

Re: Problems with the speed of the Enterprise Portal for some users

Hi Everybody,

The solutions provided were very helpful and right but I found another problem:

I gave access to Everyone in TEMP folder but I realize that sometimes if the IIS is restarted another TEMP folder is created under the name TEMP.[MYDOMAIN] and without permissions for everyone.

I don't know exactly when the IIS is creating a new folder and it is not creating each time it is restarted but in aproximately one year I have 3 folders:

TEMP

TEMP.[MYDOMAIN]

TEMP.[MYDOMAIN].000

TEMP.[MYDOMAIN].001

So I want to know:

- Why the IIS is creating new folders?

- Can I avoid the creation of new folders (e.g. forcing the IIS to use always the same)?

- Can I establish the default permissions for the new folders?

Any answer to any of these questions will be helpful for me.

Thanks in advance!

Lidia
Lidia RF 85 on at

Like (0)

Report

Re: Problems with the speed of the Enterprise Portal for some users

Thank you for your response, but I still have the problem :(.

Maybe with a little more information somebody could help me:

I have 2 users "TestUser" and "Admin":

- Both with the same permissions in Dynamics AX.

Differences:

- Admin is local administrator in each Dynamics AX Server (AOS, Client,...)

- Admin has more permissions in the AX Database

I think that the solution cannot be to grant more permissions to the user "TestUser", any idea?

Thanks in advance.
Danil Zarubin 40 on at

Like (0)

Report

Re: Problems with the speed of the Enterprise Portal for some users

Try to determine system enveronment variables AX_TMP=C:\TEMP and AX_TEMP=C:\TEMP and create that folder. After that set permission to write for everyone or dedicated users only.
Lidia RF 85 on at

Like (0)

Report

Re: Problems with the speed of the Enterprise Portal for some users

Hi, thanks for your response. I've tried what you say but I still have the problem.

Any idea?
Mykola Galak on at

Like (0)

Report

Re: Problems with the speed of the Enterprise Portal for some users

Try adding permissions to Temp folder of SharePoint server for all domain users that need access to EP. SharePoint checks if user has access to the Temp and times out which leads to slow response from EP. Admins have access to the Temp and therefore they don't have timeout.

You can monitor what is going on in SharePoint with Process Monitor technet.microsoft.com/.../bb896645