Before You Take Off:
- Gather your essentials: Booking reference number (on your confirmation email) and travel documents are key.
- Know your options: Decide what needs changing – date, time, route, or name? Each has different fees and procedures.
- Check fare differences: Changing your flight might incur an additional fare depending on the new itinerary and ticket class. Volaris has a helpful /Flight Change Simulator/ on their website.
1. Online:
- Volaris Website: This is often the quickest option. Log in to /My Trips,/ select your flight, and choose /Change Flight./ The platform will guide you through available options and fees.
- App: The Volaris app offers similar functionality, letting you manage bookings on the go.
- For complex changes or personalized assistance, call the Volaris Contact Center on +1-844-604-2944. Representatives can help find suitable options, explain fees, and process your change directly.
- For last-minute adjustments, head to the Volaris counter at your departure airport. While wait times might be longer, agents can assist with urgent changes.
- Flexibility is your friend: The earlier you initiate the change, the more options and potentially lower fees you'll encounter.
- Cancellation policies: Understand the airline's cancellation policy and any applicable fees if you need to cancel entirely.
- Explore alternatives: Consider nearby airports for potentially cheaper or more convenient flights, especially for domestic journeys.
- Sign up for alerts: If you're flexible with dates, set up fare alerts on the Volaris website or app to be notified of price drops.
- Volaris Manage My Booking: https://www.flightadvisers.com/volaris-airlines-flight-change-policy.php
- Volaris Contact Center: https://www.flightadvisers.com/volaris-airlines-flight-change-policy.php