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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / CRM 2011 Email Router ...
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CRM 2011 Email Router Installer

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Posted on by Jefry Then 1,980

Hi, I have a customer who still use CRM 2011. Currently they don't install email router so their email doesn't integrate to CRM. They ask us if we could integrate email from their customer to their CRM 2011. I've been searching to websites, blogs, Microsoft downloads, and seems the installer has been removed from Microsoft download center. Blogs that I found also referring to Microsoft website but the link it's already dead.

So, do you guys have some backup installer for CRM 2011 email router? I really need this. Would you share your link to me? Thank you very much.

  • Pedro Cadavez de Freitas Profile Picture
    Pedro Cadavez de Fr... on at
    RE: CRM 2011 Email Router Installer

    Hello team,

    Hope you are well.

    We have published again CRM 2011 bits:

    Server:  https://www.microsoft.com/en-us/download/details.aspx?id=27822

    Email router:  https://www.microsoft.com/en-us/download/details.aspx?id=27818

    Reporting extensions: https://www.microsoft.com/en-us/download/details.aspx?id=27823

  • Jefry Then Profile Picture
    Jefry Then 1,980 on at
    RE: CRM 2011 Email Router Installer

    Hi Muhammad Azwar,

    Thank you. It is our customer who asks us for help.

  • Jefry Then Profile Picture
    Jefry Then 1,980 on at
    RE: CRM 2011 Email Router Installer

    Hi Pedro,

    Thank you for your support. Waiting forward for it.

  • M.Azwar Alam Profile Picture
    M.Azwar Alam on at
    RE: CRM 2011 Email Router Installer

    Ask your customer to update otherwise you will always face these kind of issues and Microsoft will not support as well

    Mark answer as verified, if it is feasible for you

  • Pedro Cadavez de Freitas Profile Picture
    Pedro Cadavez de Fr... on at
    RE: CRM 2011 Email Router Installer

    Hello Jefry,

    Hope you are well.

    It is true there is no active link at the moment to download both the CRM 2011 setup and all the other RTM resources such as the email router.

    Let me discuss this internally and will get back to you on Tuesday.

    Thank you.

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