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Hi,
I am trying to posting Customer invoice journal (Migrate from Legacy system) and getting the error message "Select a Mandate that is Valid"
Customer in the journal has a valid Debit Mandate. But Is the Direct Debit mandate to be included in the journal also? May be this field needs to be added into the Data Entity to import?
Any suggestions to fix this error?
Please change to 'Active' and try with new journal
Hi
Have you tried doing the migration of the open invoices in the free text invoice form instead?
There you should have all the information and functionalities available to handle direct debits as well.
Best regards,
Ludwig
Hi Ludwig,
Thanks. I am migrating the Open Invoices from Legacy to D365 as part of implementation of D365 FO.
Issue is with payment method in the invoice journal is set up as to need Direct Debit Mandate. Customer is having the Direct Debit Mandate and a Bank Account.
But I am getting to select a valid Mandate. Not sure, if i have to remove the Payment method from the Journal or any other soln?
I am using CustomerInvoiceJournalLineEntity. And After migration, we will not be using legacy system further.
Hi Sumyo,
Why do you need a mandate in D365Fo if you post a journal only and everything else is handled in your legacy system where you create the invoice.
Would be great if you could elaborate.
Many thanks,
Ludwig
Hi,
Please check what is your mandate status from customer direct debit mandate field.
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