Microsoft Dynamics NAV (Archived)

Dynamics NAV 2018 WebClient installation error

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Posted on by Eduard Schaefer

Hello,

the Installation of the WebCLient on a Win10/SQL2014 failed with this errorlog.

When I deinstall the component there the Applicationpool and the files in the IIS are not removed.

If I remove them manualy and restart the Installation I get the same error.

Is that a known issue?

=== Logging started: 2017/12/07 13:07:53 ===

Executable: C:\Program Files (x86)\Common Files\Microsoft Dynamics NAV\110\Setup\setup.exe v11.0.19394.0
Computer : ****
--- logging level: standard ---
RegistrySearch: Id = 'SqlServerInstalled', checking registry key existence.
                Id = 'SqlServerInstalled', Key = 'SYSTEM\CurrentControlSet\Services\MSSQLSERVER', Exists = '1'
RegistrySearch: Id = 'SqlNCLIInstalled', checking registry key existence.
                Id = 'SqlNCLIInstalled', Key = 'SOFTWARE\Microsoft\SQLNCLI11', Exists = '1'
RegistrySearch: Id = 'DotNetFxRelease', searching for registry key value.
                Id = 'DotNetFxRelease', Key = 'SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full', Value = '461308'
RegistrySearch: Id = 'VstoInstalled', searching for registry key value.
                Id = 'VstoInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\VSTO Runtime Setup\v4R'
RegistrySearch: Id = 'PowerShell30Installed', searching for registry key value.
                Id = 'PowerShell30Installed', Key = 'SOFTWARE\Microsoft\PowerShell\3\PowerShellEngine', Value = '5.1.16299.15'
RegistrySearch: Id = 'WindowsSearchInstalled', checking registry key existence.
                Id = 'WindowsSearchInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WSearch', Exists = '1'
RegistrySearch: Id = 'Excel14Installedx86', searching for registry key value.
                Id = 'Excel14Installedx86', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Excel14Installedx64', searching for registry key value.
                Id = 'Excel14Installedx64', Registry key not found. Key = 'SOFTWARE\Microsoft\Office\14.0\Excel\InstallRoot'
RegistrySearch: Id = 'Outlook', checking registry key existence.
                Id = 'Outlook', Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\OUTLOOK.EXE', Exists = '1'
RegistrySearch: Id = 'Outlook15', checking registry key existence.
                Id = 'Outlook15', Key = 'Software\Microsoft\Office\15.0\Outlook\Setup', Exists = '0'
RegistrySearch: Id = 'Outlook16', checking registry key existence.
                Id = 'Outlook16', Key = 'Software\Microsoft\Office\16.0\Outlook\Setup', Exists = '1'
RegistrySearch: Id = 'VCPPSpLevel', searching for registry key value.
                Id = 'VCPPSpLevel', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Value = '0'
RegistrySearch: Id = 'VCPPInstalled', checking registry key existence.
                Id = 'VCPPInstalled', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP64Installed', checking registry key existence.
                Id = 'VCPP64Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\12.0', Exists = '1'
RegistrySearch: Id = 'VCPP201764Installed', checking registry key existence.
                Id = 'VCPP201764Installed', Key = 'SOFTWARE\Microsoft\DevDiv\VC\Servicing\14.0', Exists = '1'
RegistrySearch: Id = 'IISInstalled', checking registry key existence.
                Id = 'IISInstalled', Key = 'SOFTWARE\Microsoft\InetStp', Exists = '1'
RegistrySearch: Id = 'IISWinAuthInstalled', searching for registry key value.
                Id = 'IISWinAuthInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISASPNETInstalled', searching for registry key value.
                Id = 'IISASPNETInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'ASPNET'
RegistrySearch: Id = 'IISASPNET45Installed', searching for registry key value.
                Id = 'IISASPNET45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISNETFXInstalled', searching for registry key value.
                Id = 'IISNETFXInstalled', Registry value not found. Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = 'NetFxExtensibility'
RegistrySearch: Id = 'IISNETFX45Installed', searching for registry key value.
                Id = 'IISNETFX45Installed', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISISAPEXInstalled', searching for registry key value.
                Id = 'IISISAPEXInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'HttpActivationInstalled', checking registry key existence.
                Id = 'HttpActivationInstalled', Key = 'SYSTEM\CurrentControlSet\Services\WAS', Exists = '1'
RegistrySearch: Id = 'IISISAPIFIInstalled', searching for registry key value.
                Id = 'IISISAPIFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISREQSTFIInstalled', searching for registry key value.
                Id = 'IISREQSTFIInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'IISSTATICInstalled', searching for registry key value.
                Id = 'IISSTATICInstalled', Key = 'SOFTWARE\Microsoft\InetStp\Components', Value = '1'
RegistrySearch: Id = 'WebComponentsPrerequisitesInstalled', searching for registry key value.
                Id = 'WebComponentsPrerequisitesInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\Microsoft Dynamics NAV\110\Web Components Prerequisites'
RegistrySearch: Id = 'IdentityFoundationInstalled', checking registry key existence.
                Id = 'IdentityFoundationInstalled', Key = 'SOFTWARE\Microsoft\Windows Identity Foundation\Setup\v3.5', Exists = '1'
RegistrySearch: Id = 'IISAspNetCoreModuleInstalled', searching for registry key value.
                Id = 'IISAspNetCoreModuleInstalled', Registry key not found. Key = 'SOFTWARE\Microsoft\IIS Extensions\IIS AspNetCore Module'
Configuring package. Id = 'ARP'
MSI log file set to: C:\Users\user~1\AppData\Local\Temp\setup.wix.msi.4a.log
Done configuring package. Id = 'ARP' ReturnCode = 0
Configuring package. Id = 'SQLSysClrTypesSmo64'
MSI log file set to: C:\Users\user~1\AppData\Local\Temp\setup.wix.msi.4b.log
Done configuring package. Id = 'SQLSysClrTypesSmo64' ReturnCode = 0
Configuring package. Id = 'WebClientDependency'
Path to executable = 'C:\Users\user\Downloads\Dynamics.110.DE.2467853.DVD\WebClientDependencyInstaller.exe', Arguments = '/install'
Done configuring package. Id = 'WebClientDependency' ReturnCode = 0
Configuring package. Id = 'DotNetCore'
Path to executable = 'C:\Users\user\Downloads\Dynamics.110.DE.2467853.DVD\Prerequisite Components\DotNetCore\DotNetCore.1.0.4_1.1.1-WindowsHosting.exe', Arguments = '/quiet /install'
Done configuring package. Id = 'DotNetCore' ReturnCode = 0
Configuring package. Id = 'DevelopmentEnvironment'
MSI log file set to: C:\Users\user~1\AppData\Local\Temp\setup.wix.msi.4c.log
Done configuring package. Id = 'DevelopmentEnvironment' ReturnCode = 0
Configuring package. Id = 'WebClient'
MSI log file set to: C:\Users\user~1\AppData\Local\Temp\setup.wix.msi.4d.log
Done configuring package. Id = 'WebClient' ReturnCode = 1603
SUCCESS: Package Microsoft Dynamics NAV-Setupkomponenten executed sucessfully.
SUCCESS: Package Microsoft System-CLR-Typen für SQL Server 2014 executed sucessfully.
SUCCESS: Package IIS-Voraussetzungen für Webserverkomponenten executed sucessfully.
SUCCESS: Package Microsoft .NET Core Windows Server Hosting executed sucessfully.
SUCCESS: Package Microsoft Dynamics NAV Modern Development Environment executed sucessfully.
ERROR: Package Webserverkomponenten failed with error. See detailed message above.
=== Logging stopped: 2017/12/07 13:08:37 ===

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Try to install the IIS Features using Windows Features On and Off and then restart the Computer and try to Install it again. The error could be because of the missing components for Web Client.

www.howtogeek.com/.../how-to-install-iis-8-on-windows-8

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Eduard Schaefer on at

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Hello Suresh Kulla,

thank you for the link. Everything was installed right. That did not solve the problem.

Kind Regards

Eduard Schäfer

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Suresh Kulla 50,243 Super User 2025 Season 2 on at

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Have you installed the IIS from the program and features and then uninstall and reinstall NAV ?

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Eduard Schaefer on at

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Hello,

that did not solve the problem.

This is the erro sequence from the log:

CAQuietExec64: Error 0x80070001: Command line returned an error.

CAQuietExec64: Error 0x80070001: QuietExec64 Failed

CAQuietExec64: Error 0x80070001: Failed in ExecCommon64 method

CustomAction CreateWebApplicationCore returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

Action ended 10:52:53: InstallFinalize. Return value 3.

WixRemoveInternetShortcuts: Error 0x80070103: failed to read shortcut attributes from custom action data

CustomAction WixRollbackInternetShortcuts returned actual error code 1603 but will be translated to success due to continue marking

Action ended 10:52:56: INSTALL. Return value 3.

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Community Member on at

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Hi,

not sure if this was resolved already. Had the same issue. The error is caused by the IIS and the ASP.NET Core module. Even when installed it's not available in IIS. Try to uninstall / install the 1.0.4 / 1.0.4 & 1.1.1. / 1.0.4 / 1.1.1 version and try to reach the handler mapping via IIS on the web.config. (this is the specific area that causes this trouble due to missing mapping:<handlers>

<add name="aspNetCore" path="*" verb="*" modules="AspNetCoreModule" resourceType="Unspecified" />

</handlers>

<aspNetCore processPath=".\Prod.Client.WebCoreApp.exe" arguments="" stdoutLogEnabled="false" stdoutLogFile=".\logs\stdout" forwardWindowsAuthToken="true">

<environmentVariables>

<environmentVariable name="ASPNETCORE_ENVIRONMENT" value="Production" />

</environmentVariables>

</aspNetCore>)

If this does not work properly try the new version 1.0.7

KR

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Carlos Herrando 171 on at

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Hi Dirk, I am having the same issue and yes, the logs say ASP.NET core is the problem.

Please could you help with your instructions? I can uninstall 1.0.4 / 1.0.4 & 1.1.1. / 1.1.1, but after that, how can I install those again?

What do you mean with "reach the handler mapping"? Is this a change in IIS web.config?

How can I install version 1.0.7?

Thanks in advance.

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Carlos Herrando 171 on at

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Hi again Dirk,

I have just go to "Repair" option in those ASP.NET core installations, repair NAV Web Client installation, and it has worked!

Many thanks.

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richuk_69 5 on at

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I've been pulling my hair out trying to get the installer for Nav 2018 to work. I'm executing it remotely and i was running into the 1603 error due to the wixcreateinternetshortuts problem. The installer runs as the user in my case it was running as LocalSystem. I had to write some powershell that intiated a remote session on the server itself using creds from a domain user that had local admin privileges. Once the session is initiated you can invoke commands that run as that user and this works here is the code snippet that i used (replace chevron values with whatever you use)

$userPasssword = ConvertTo-SecureString "<password>" -AsPlainText -Force

$credentials = New-Object -TypeName System.Management.Automation.PSCredential ("<DOMAIN\Username>", $userPasssword)

$session = New-PSSession -ComputerName localhost -Credential $credentials

Invoke-Command -ScriptBlock {& <Path to powershellscript>} -Session $session

Remove-PSSession -Session $session

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Almas Mahfooz 11,009 User Group Leader on at

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Hello richuk_69 ,

I am not very good in understanding with all these information you shared in your reply, could you explain me actually what rights and privileges user must have to install BC. I have given a user id and password for a system to install the application and I am getting same error message. How and where I can check my user privileges and confirms what is missing.

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