web
You’re offline. This is a read only version of the page.
close
Skip to main content
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / stop the attachment of...
Service | Customer Service, Contact Center, Fie...
Suggested answer

stop the attachment of email signature at sharepoint

(0) ShareShare
ReportReport
Posted on by Community Member

Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

I have the same question (0)
  • Suggested answer
    Soumen S Profile Picture
    Soumen S on at
    RE: stop the attachment of email signature at sharepoint

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

  • Suggested answer
    Soumen S Profile Picture
    Soumen S on at
    RE: stop the attachment of email signature at sharepoint regarding case entity

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

  • Community Member Profile Picture
    Community Member on at
    stop the attachment of email signature at sharepoint regarding case entity

    Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Responsible AI policies for the Community

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Mansi Soni – Community Spotlight

We are honored to recognize Mansi Soni as our August 2025 Community…

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 100 Super User 2025 Season 2

#2
Suresh Kulla Profile Picture

Suresh Kulla 72 Super User 2025 Season 2

#3
DAnny3211 Profile Picture

DAnny3211 54

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans