Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / stop the attachment of...
Service | Customer Service, Contact Center, Fie...
Suggested answer

stop the attachment of email signature at sharepoint

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

  • Suggested answer
    Soumen S Profile Picture
    Soumen S on at
    RE: stop the attachment of email signature at sharepoint

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

  • Suggested answer
    Soumen S Profile Picture
    Soumen S on at
    RE: stop the attachment of email signature at sharepoint regarding case entity

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    stop the attachment of email signature at sharepoint regarding case entity

    Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

photo of Muhammad Affan

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

thumbnail image of a pie chart section

Top 10 leaders for November!

Congratulations to our November super stars!

thumbnail image of the word Tip

Tips for Writing Effective Verified Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,431 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,503 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans