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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / stop the attachment of...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

stop the attachment of email signature at sharepoint

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Posted on by Community Member

Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

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  • Community Member Profile Picture
    Community Member on at

    Email signature pictures are taking up a lot of space in Sharepoint and also causing confusion when looking at the document section of the various cases. Is there a way to exclude these signature images from being put into sharepoint as they are stripped out of the emails? We'd want to be careful that we didn't strip out any images that actually need to be captured.

  • Suggested answer
    SS-01100907-0 Profile Picture
    SS-01100907-0 Microsoft Employee on at

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

  • Suggested answer
    SS-01100907-0 Profile Picture
    SS-01100907-0 Microsoft Employee on at

    Hi,

    For email activity this is by design behavior, any image in email body will be stored as attachments.

    Thanks,

    Soumen

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