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Customer experience | Sales, Customer Insights,...
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How to find if fields are populated from "Scan a Business card option " in contact quick create form.

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Hi All,

I Have implemented a Contact Quick create form. Microsoft have one great feature "Scan a Business Card" option to pupulate contact details without entering it manually. The real issue I am facing is I need to find out if the information is populated from the "Scan a business card " or not. becuase if not then I need to make default information visible the address fields. So is there a way I can capture form details and find out the information is pupuplated through Scan a Buisness Card or not. 

Thanks 

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I have the same question (0)
  • Ram Prakash Duraisamy Profile Picture
    2,289 on at

    Hi,

    Thats an OOB Behvaiour, we can see the scanned values in its respective fields in the form

    Please mark as Answer if it is helpful and provide Kudos

    Subscribe : www.youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

    Blog : microsoftcrmtechie.blogspot.com

  • Furqan Majeed Profile Picture
    on at

    yes , i get that . But I want to implment a logic where Scripts decides, if the card is NOT scanned then put other values. for this where can i find if the card is scanned or not? 

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