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96We are testing Dynamics Marketing webpages and embedding Dynamics Marketing Forms on the webpages in our DEV environment. When a new lead record is created from the Dynamics Marketing Form, on the insights tab for the lead and associated contact record, the webpage visits and the web form submission are not showing up on the insights tab. Can anyone explain why Dynamics would not be capturing this when the records are captured in the system and these are now known individuals? We have a consent record on file in the system, from what I understand, the tracking scripts should be already on the Dynamics Marketing webpage and Dynamics Marketing Form which we created. When looking at the insights on the Marketing Webpage, it's showing the visit as anonymous but shouldn't this be linked to the lead/contact which is in the system? Also the insights for the Dynamics Marketing Form for submission does correctly show the submissions coming through. This is concerning as we had expected Dynamics Marketing to easily associate activity on Dynamics webpages, forms, redirect url clicks, etc. to existing records but that does not seem to be the case.
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