web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Answered

Answer survey on behalf of contact

(1) ShareShare
ReportReport
Posted on by 80

Rather than send an email with a link to the survey to a Dynamics 365 contact- I'd like to be able to launch the contact's unique survey from the contact record myself, so I can answer on their behalf. Is there a way to do this other than grabbing the survey link from the email generated when I do through the 'send survey' dialog from the contact record?

  • Rik Roy Profile Picture
    Microsoft Employee on at

    Hi Ren,

    Currently the only way to do it is via the survey link from the mail invite as you mentioned. Can you please drop a note to richowdh@microsoft.com so that I can connect with you to understand the context of your scenario in more details.

    Regards

    Rik

  • Verified answer
    Kunal.Chopra Profile Picture
    85 on at

    Hello Ren,

    You can generate the survey link through Power Automate Customer Voice Connector and update that link in contact record. Reference -

  • Robyn R Profile Picture
    5 on at

    Hi Kunal, How can you connect the survey created from a link to the contact record in D365?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Syed Aqib Raza Profile Picture

Syed Aqib Raza 139

#2
11manish Profile Picture

11manish 105 Super User 2026 Season 2

#3
ParthPatel249 Profile Picture

ParthPatel249 77

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans