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Struggling to figure out how to send out an email when a delivery date is changed/updated. I tried a RT workflow that triggers before the field changes to check if there is an existing value and then fires a child workflow which again checks whether or not the field has a date and then emails the new value to a dispatcher. It works for the most part except it fires when the field starts off null, which I can't figure out why.
Maybe there's another way to achieve this?
This should be a straight forward Workflow where you simply set your date field for Start When - Record fields change (as below) I've tested it and it works as expected. Do you have other options set for Start when by any chance?
Hey Adam,
I wish it were that simple. My issue is that I only need to fire if the field already contained a value. If I simply use the on-change method it will fire when the original value was blank. I was hoping to be able to achieve this without having to store the original value in a separate field.
Hi Joe,
Ah I see what you mean. You would think it would be easy to do but I tried several
Ah I see now. I will take another look today as this should be possible somehow.
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