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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Facing installation Er...
Microsoft Dynamics AX (Archived)

Facing installation Error while installing AOS of ax 2012!

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Posted on by angelpriya 144

I was trying to install microsoft ax 2012. But during AOS installation i m facing trouble.  Below is the logged exception .  Searched all over the internet was not able to pin point the problem.


2019-06-06 12:17:11Z Performing a registry value version check for prerequisite 'Microsoft .NET Framework 3.5 Service Pack 1'.
2019-06-06 12:17:11Z Searching for a minimum version of '3.5.30729.1'.
2019-06-06 12:17:11Z Version found: '3.5.30729.4926'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a .NET version check for prerequisite 'Microsoft .NET Framework 4.5'.
2019-06-06 12:17:11Z Checking for the existence of the registry key 'HKEY_LOCAL_MACHINE\SoftWare\Microsoft\NET Framework Setup\NDP\v4\Full'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Searching for a minimum version of '4.0.30319.0'.
2019-06-06 12:17:11Z Version found: '4.7.3056.0'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Checking for the existence of the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NetFramework\v4.0.30319\SKUs\.NETFramework,Version=v4.5'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a domain account check for prerequisite 'Domain user account'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a local administrator check for prerequisite 'Local administrator'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a windows installer version check for prerequisite 'Microsoft Windows Installer'.
2019-06-06 12:17:11Z Searching for a minimum version of '3.0.0.0'.
2019-06-06 12:17:11Z Version found: '5.0.17134.765'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an OS version check for prerequisite 'Server operating system'.
2019-06-06 12:17:11Z Searching for a minimum version of '6.0.1.0' and a suggested version of '6.0.1.0'.
2019-06-06 12:17:11Z Version found: '6.2.9200.0'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Performing a service status check for prerequisite 'Windows Firewall service'.
2019-06-06 12:17:11Z Checking the status of the service 'MpsSvc'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a .NET version check for prerequisite 'Microsoft .NET Framework 4.0'.
2019-06-06 12:17:11Z Checking for the existence of the registry key 'HKEY_LOCAL_MACHINE\SoftWare\Microsoft\NET Framework Setup\NDP\v4\Full'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Searching for a minimum version of '4.0.30319.0'.
2019-06-06 12:17:11Z Version found: '4.7.3056.0'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Checking for the existence of the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NetFramework\v4.0.30319\SKUs\.NETFramework,Version=v4.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing a .NET version check for prerequisite 'Hotfix for Microsoft .NET Framework 4.0 (KB2390372)'.
2019-06-06 12:17:11Z Checking for the existence of the registry key 'HKEY_LOCAL_MACHINE\SoftWare\Microsoft\NET Framework Setup\NDP\v4\Full'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Searching for a minimum version of '4.0.30319.0'.
2019-06-06 12:17:11Z Version found: '4.7.3056.0'.
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Open XML SDK for Microsoft Office'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{8444B290-5AF2-4551-BF92-629B96794528}'.
2019-06-06 12:17:11Z Searching for a minimum version of '2.0.5022.0'.
2019-06-06 12:17:11Z Version found: '2.0.5022.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft SQL Server Native Client'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{1D2D1FA0-E158-4798-98C6-A296F55414F9}'.
2019-06-06 12:17:11Z Searching for a minimum version of '11.0.2100.60'.
2019-06-06 12:17:11Z Version found: '11.0.2100.60'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft Analysis Management Objects'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{3FE6236A-7BC2-47FC-81C7-9C611A96D307}'.
2019-06-06 12:17:11Z Searching for a minimum version of '10.0.1600.60'.
2019-06-06 12:17:11Z Version found: '10.0.1600.60'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2010 Redistributable (x86)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{1F4F1D2A-D9DA-32CF-9909-48485DA06DD5}'.
2019-06-06 12:17:11Z Searching for a minimum version of '10.0.30319.0'.
2019-06-06 12:17:11Z Version found: '10.0.40219.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2010 Redistributable (x64)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{5B75F761-BAC8-33BC-A381-464DDDD813A3}'.
2019-06-06 12:17:11Z Searching for a minimum version of '10.0.30319.0'.
2019-06-06 12:17:11Z Version found: '10.0.40219.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2012 Redistributable (x86)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{4121ED58-4BD9-3E7B-A8B5-9F8BAAE045B7}'.
2019-06-06 12:17:11Z Searching for a minimum version of '11.0.61030.0'.
2019-06-06 12:17:11Z Version found: '11.0.61030.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2012 Redistributable (x64)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{EFA6AFA1-738E-3E00-8101-FD03B86B29D1}'.
2019-06-06 12:17:11Z Searching for a minimum version of '11.0.61030.0'.
2019-06-06 12:17:11Z Version found: '11.0.61030.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft Visual C++ 2008 SP1 Redistributable (x86)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{AA783A14-A7A3-3D33-95F0-9A351D530011}'.
2019-06-06 12:17:11Z Searching for a minimum version of '9.0.30729.0'.
2019-06-06 12:17:11Z Version found: '9.0.30729.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft Visual C++ 2008 SP1 Redistributable (x64)'.
2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{AA783A14-A7A3-3D33-95F0-9A351D530011}'.
2019-06-06 12:17:11Z Searching for a minimum version of '9.0.30729.0'.
2019-06-06 12:17:11Z Version found: '9.0.30729.0'.
2019-06-06 12:17:11Z Success
2019-06-06 12:17:11Z Check succeeded.
2019-06-06 12:17:13Z S231InstallPathEntry64
2019-06-06 12:17:20Z Property InstallPath32Bit set to: 'G:\ax'
2019-06-06 12:17:20Z S163ModelSqlDatabaseNameSelection
2019-06-06 12:17:22Z Property DbSqlServer set to: 'UserDnsDomain\AX'
2019-06-06 12:17:23Z Property DbSqlDatabaseName set to: 'MicrosoftDynamicsAX'
2019-06-06 12:17:24Z Property DbSqlModelStoreBaseline set to: 'MicrosoftDynamicsAXBaseline'
2019-06-06 12:17:24Z Property UpgradeDB set to: '0'
2019-06-06 12:17:24Z S200AosInstallPathAndAosInstanceNameEntry
2019-06-06 12:17:24Z Property AosPort set to: '2712'
2019-06-06 12:17:24Z Property AosNetTcpPort set to: '8201'
2019-06-06 12:17:24Z Property AosWsdlPort set to: '8101'
2019-06-06 12:17:30Z Property AosInstanceName set to: 'MicrosoftDynamicsAX'
2019-06-06 12:17:30Z Property AosPort set to: ''
2019-06-06 12:17:37Z Exception: System.Net.Sockets.SocketException

2019-06-06 12:17:37Z Message: No such host is known

2019-06-06 12:17:37Z FullText: System.Net.Sockets.SocketException: No such host is known
2019-06-06 12:17:37Z at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
2019-06-06 12:17:37Z at System.Net.Dns.GetHostByName(String hostName)
2019-06-06 12:17:37Z at Microsoft.Dynamics.Setup.Components.Aos.CheckIfPortInUse(String portType, String portNumberString)
2019-06-06 12:17:37Z at Microsoft.Dynamics.Setup.S200AosInstallPathAndAosInstanceNameEntry.S200AosInstallPathAndAosInstanceNameEntry_Next(Object sender, AxWizardPageNextEventArgs e)
2019-06-06 12:17:37Z at Microsoft.Dynamics.Setup.AxWizardPage.OkToContinue()
2019-06-06 12:17:37Z at Microsoft.Dynamics.Setup.MainForm.mainFormButtonNext_Click(Object sender, EventArgs e)
2019-06-06 12:17:37Z at System.Windows.Forms.Control.OnClick(EventArgs e)
2019-06-06 12:17:37Z at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
2019-06-06 12:17:37Z at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
2019-06-06 12:17:37Z at System.Windows.Forms.Control.WndProc(Message& m)
2019-06-06 12:17:37Z at System.Windows.Forms.ButtonBase.WndProc(Message& m)
2019-06-06 12:17:37Z at System.Windows.Forms.Button.WndProc(Message& m)
2019-06-06 12:17:37Z at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
2019-06-06 12:17:37Z at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

2019-06-06 12:17:37Z ==== Setup encountered an unhandled exception and could not be completed. For details see the previous messages in the log. ===

*This post is locked for comments

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,561 Super User 2026 Season 1 on at

    Hi Angelpriya,

    At what exact point in time do you get this error? Have you looked at Windows event logs and the Dynamics setup log files for possible more information? Can you share a screenshot with the setup application and the error message?

  • angelpriya Profile Picture
    angelpriya 144 on at

    Thanks for replying André Arnaud

    Right after clicking next in the below screen shot i got error.

    5758.screen-shot-of-error.png

    5758.screen-shot-of-error.png

    Here is the dynamicsSetuplog file 

    2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2012 Redistributable (x86)'.

    2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{4121ED58-4BD9-3E7B-A8B5-9F8BAAE045B7}'.

    2019-06-06 12:17:11Z Searching for a minimum version of '11.0.61030.0'.

    2019-06-06 12:17:11Z Version found: '11.0.61030.0'.

    2019-06-06 12:17:11Z Success

    2019-06-06 12:17:11Z Check succeeded.

    2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Visual C++ 2012 Redistributable (x64)'.

    2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{EFA6AFA1-738E-3E00-8101-FD03B86B29D1}'.

    2019-06-06 12:17:11Z Searching for a minimum version of '11.0.61030.0'.

    2019-06-06 12:17:11Z Version found: '11.0.61030.0'.

    2019-06-06 12:17:11Z Success

    2019-06-06 12:17:11Z Check succeeded.

    2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft Visual C++ 2008 SP1 Redistributable (x86)'.

    2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{AA783A14-A7A3-3D33-95F0-9A351D530011}'.

    2019-06-06 12:17:11Z Searching for a minimum version of '9.0.30729.0'.

    2019-06-06 12:17:11Z Version found: '9.0.30729.0'.

    2019-06-06 12:17:11Z Success

    2019-06-06 12:17:11Z Check succeeded.

    2019-06-06 12:17:11Z Performing an MSI package check for prerequisite 'Microsoft Visual C++ 2008 SP1 Redistributable (x64)'.

    2019-06-06 12:17:11Z Checking for installed MSI's with an upgrade code '{AA783A14-A7A3-3D33-95F0-9A351D530011}'.

    2019-06-06 12:17:11Z Searching for a minimum version of '9.0.30729.0'.

    2019-06-06 12:17:11Z Version found: '9.0.30729.0'.

    2019-06-06 12:17:11Z Success

    2019-06-06 12:17:11Z Check succeeded.

    2019-06-06 12:17:13Z S231InstallPathEntry64

    2019-06-06 12:17:20Z Property InstallPath32Bit set to: 'G:\ax'

    2019-06-06 12:17:20Z S163ModelSqlDatabaseNameSelection

    2019-06-06 12:17:22Z Property DbSqlServer set to: 'UserDnsDomain\AX'

    2019-06-06 12:17:23Z Property DbSqlDatabaseName set to: 'MicrosoftDynamicsAX'

    2019-06-06 12:17:24Z Property DbSqlModelStoreBaseline set to: 'MicrosoftDynamicsAXBaseline'

    2019-06-06 12:17:24Z Property UpgradeDB set to: '0'

    2019-06-06 12:17:24Z S200AosInstallPathAndAosInstanceNameEntry

    2019-06-06 12:17:24Z Property AosPort set to: '2712'

    2019-06-06 12:17:24Z Property AosNetTcpPort set to: '8201'

    2019-06-06 12:17:24Z Property AosWsdlPort set to: '8101'

    2019-06-06 12:17:30Z Property AosInstanceName set to: 'MicrosoftDynamicsAX'

    2019-06-06 12:17:30Z Property AosPort set to: ''

    2019-06-06 12:17:37Z Exception: System.Net.Sockets.SocketException

    2019-06-06 12:17:37Z Message: No such host is known

    2019-06-06 12:17:37Z FullText: System.Net.Sockets.SocketException: No such host is known

    2019-06-06 12:17:37Z   at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

    2019-06-06 12:17:37Z   at System.Net.Dns.GetHostByName(String hostName)

    2019-06-06 12:17:37Z   at Microsoft.Dynamics.Setup.Components.Aos.CheckIfPortInUse(String portType, String portNumberString)

    2019-06-06 12:17:37Z   at Microsoft.Dynamics.Setup.S200AosInstallPathAndAosInstanceNameEntry.S200AosInstallPathAndAosInstanceNameEntry_Next(Object sender, AxWizardPageNextEventArgs e)

    2019-06-06 12:17:37Z   at Microsoft.Dynamics.Setup.AxWizardPage.OkToContinue()

    2019-06-06 12:17:37Z   at Microsoft.Dynamics.Setup.MainForm.mainFormButtonNext_Click(Object sender, EventArgs e)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Control.OnClick(EventArgs e)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Control.WndProc(Message& m)

    2019-06-06 12:17:37Z   at System.Windows.Forms.ButtonBase.WndProc(Message& m)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Button.WndProc(Message& m)

    2019-06-06 12:17:37Z   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)

    2019-06-06 12:17:37Z   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    2019-06-06 12:17:37Z ==== Setup encountered an unhandled exception and could not be completed. For details see the previous messages in the log. ===

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 305,561 Super User 2026 Season 1 on at

    Hi Angelpriya,

    Is there a firewall active other then Windows firewall which might block communication on the provided port numbers?

  • Hariharans87 Profile Picture
    Hariharans87 36 on at

    Hi Andre,

    I am facing the same issue when i try to install only the AOS in hyper-V machine.

    Even i turned off the firewall.

    Any idea?

    Thanks,

    Hari

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