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Microsoft Dynamics GP (Archived)

what could cause information from Customer Maintenance screen disappear other than human error ? GP 2013

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. We have found information in the customer maintenance screen missing email address and salesperson ID and territory ID information.

 

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  • L Vail Profile Picture
    65,271 on at

    Are they random or are they all part of the same class? Someone could have rolled something down wrong? Where is the e-mail address located that you are missing>

    Leslie

  • Richard Wheeler Profile Picture
    75,852 Moderator on at

    Do you have any third party products or a customization? How about a trigger on the customer master table? Perhaps a user who likes to delete data? I would try reducing access to that screen and see if the problem goes away.

  • Community Member Profile Picture
    on at

    Let me check with our RM Manager Leslie!

    thx

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