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what business scenarios that can use these features ? they are not so difference in functionality?
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Hi Adrian,
You can decline auto charge in 3 levels for customers :
- by items, customers and mode of delivery.
let's assume you have this scenario :
item A, Customer B, mode of delivery = Truck -> apply a 10% charge
item A, Customer B, mode of delivery = Flight -> apply a 15% charge
Your Customer B belongs to a specific cust charge group but if you have 2 sales orders with 2 different mode of delivery the charge applied will be different.
Hi
Customer charge group: Automatic charges will be applied to a Sales order if a charge group is defined for the customer, no matter what is the delivery term.
Delivery charge group: Automatic charges will be applied to a Sales order if a charge group is defined for the delivery mode specified in the sales order.
Regards
Adineh
thx Adineh, that explains it
you are very welcome.
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