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Hello All,
I created a customer and used reimbursement functionality to repay the customer. I used set up of one time vendor and system created a vendor and linked it to customer. I can see a transaction created for vendor and customer. The challenge is I am unable to settle the transaction created for vendor. I can see it open in vendor balance but some how it does not appear in the settlement screen for accounts payable. Same transaction is available for settlement in accounts receivable though .
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Hello Ludwig,
Thanks for your kind input. I cross verified this and it works when check box approved is set as yes.
Keep up the good work...
Hi Vaibhav Sangave,
I double checked this in my demo machine and noticed that the vendor transaction has the approved parameter set to none.
Can you check this in your system?
If you set this parameter to Approved = Yes, you should be able to pay and settle it.
Best regards,
Ludwig
Thanks Ludwig for your response.
I did create a vendor payment run and paid the amount. The challenge is even while creating payment I am unable to select this reimbursement transaction.
Actually system creates only 1 transaction debiting customer and crediting vendor and hence unable to settle same transaction in twice, Once in AR and once in AP.
Some shortcoming perhaps???
I agree with Ludwig. Make sure that you have actually paid the balance to the 1 time vendor. Also, you will need to settle the invoice/adjustment in the customer transactions settlement to make sure that it has come to right conclusion.
Hi Vaibhav Sangave,
Have you created a vendor payment run and actually paid the amount?
Once this is gone, the open vendor amount should be settled.
Best regards,
Ludwig
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