Skip to main content

Notifications

Customer experience | Sales, Customer Insights,...
Suggested answer

From and To fields in phone call form

Posted on by 62

hello every one

Can anyone tell me where can I find the from and to fields in phone call form? I need to select them in sql query but I cant find them in dynamics crm 365

This is my query:

select from,to from phonecall

but from and to are invalid columns in sql. I also search in activity party and activity pointer for this two fields but I couldn't find them!!!

  • Maryam_m Profile Picture
    Maryam_m 62 on at
    RE: From and To fields in phone call form

    Hi Carlos.

    Thanks for your answer I saw the link that you sent and studied that but still I cant understand how and by what query I can see the from and to fields in sql

  • Suggested answer
    PabloCRP Profile Picture
    PabloCRP 1,086 on at
    RE: From and To fields in phone call form

    Hi try using this,

    SELECT [from],[to] FROM phonecall

    regards

  • RE: From and To fields in phone call form

    Hello Maryam,

    I hope you are doing well and safe.

    The better way to see it is using activityparty table. Check the oficial documentation about it here: docs.microsoft.com/.../activityparty-entity

    Let me know if something else is needed.

    Kind regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,253 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,188 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans