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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Upgrading from CRM 201...
Customer experience | Sales, Customer Insights,...
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Upgrading from CRM 2013 on prem to D365 CRM V9 on prem

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Posted on by Raghav Chadha 106

Hello All,

Can anybody give me direction for upgrading CRM 2013 on-prem to d365 crm v9 on prem .Please give me steps involved with links if possible. Also i need to migrate database. Do we have to migrate through external tool or it can be done with in upgrade?

What will be challenges involved in terms of customization like js, plugins, workflows etc , what will be errors expected?

Please reply asap.

Thank you

  • edmunch Profile Picture
    edmunch Microsoft Employee on at

    Do you have a separate Dynamics 365 v9 On-Premise deployment ready or is your plan to keep your same 2013 deployment and try to update it?  It is usually best to start with a new  deployment.  Do you have a partner or developer that you work with that can assist with the customizations?  

    Here is a link that will start you off with deployment options:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/deploy/deploy-and-operate-dynamics-365-on-premises?view=op-9-0

  • Raghav Chadha Profile Picture
    Raghav Chadha 106 on at

    I will do it myself ... Just need guidance ...I will make seperate deployment .

    Can you give more detail.

    What about data ?

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