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Finance | Project Operations, Human Resources, ...
Suggested Answer

Expense report policy - Expense receipt rule- Version 10.0.21

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Posted on by 978

Dear experts,

I faced this issue for version 10.0.21: users are not able to submit the expense report even if the receipt policy is met.

pastedimage1632734711153v1.png

I entered the Justification on Expense report line, but still unable to submit.

pastedimage1632734765655v2.png

I tested on version 10.0.15, this issue with the same setting but can submit the Expense report successfully.

Please advice,

Thank in advance,

Thu

I have the same question (0)
  • André Arnaud de Calavon Profile Picture
    301,075 Super User 2025 Season 2 on at

    Hi Thu,

    The error is not complaining about the justification, but about a missing Receipt. Did you upload and attach an receipt?

  • ThuNgo Profile Picture
    978 on at

    Hi André,

    Yes,

    pastedimage1632787837645v2.png

    Thank and best regards,

    Thu

  • ThuNgo Profile Picture
    978 on at

    As my understanding, the policy rule "Receipt required" is that: if i didn't attach the receipt, D365FO will ask me to enter the Justification otherwise system won't let me submit.

    (I tested on Version 10.0.15)

    But for 10.0.21, even thought i attached the receipt, D365 still require Justification data and not allow user to submit (although i also entered the justification)

    Please help to advise,

    Thank in advance,

    Best regards,

    Thu

  • Suggested answer
    Michal Krejza Profile Picture
    on at

    Hi ThuNgo,

    This is a know issue and Microsoft is working at this moment on a hotfix. You can track the progress on LCS:

    FinOps:617146 - Expense report having receipt policy in place cannot be submitted

    6787.Community.png

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