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Sales order post batch does not work anymore

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Posted on by JE-21011006-0

We have a job queue that runs report 296 Sales Order Post Batch. It runs three time a day, but after the latest update to BC Cloud version 25.2.27733.28869 it stop working. I'm not sure if it's related to the update. I have also tried to run the post batch from Sales Order List. It runs the report but nothing happens. I have set the right filters.

Any suggestions?

Br. Jakob

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Dynamics 365 Business Central

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PhillipsB 102 on at

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Hi Jakob,

Here are a few suggestions to troubleshoot:

1. Go to the Job Queue Entries and review the error messages or logs for the batch job. This might give a clue about why it's failing.

2. Ensure that the user running the job has sufficient permissions for posting sales orders. Sometimes updates alter permission requirements.

3. Double-check your filters in the Job Queue Entry and the report itself. Even minor discrepancies in the filter setup could stop the process.

4. Try running Report 296 directly from the Sales Order List without the job queue. If it doesn’t work, this confirms the issue isn’t limited to the job queue but lies in the report or system logic itself.

If you have access to a developer, you can use the Start Debugging tool in BC to trace what happens when the report runs. This can reveal if any code modifications or extensions are interfering.

Review any installed extensions that might be interacting with the sales posting process. Temporarily disabling them could help identify conflicts.

This should help

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Bilal Haider 414 on at

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Hi,

When you try to run manually have you enabled the ship and/or invoice flags on the report page? And it still not work?

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JE-21011006-0 12 on at

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Hi, thank you for your inputs.

@Bilal Haider I have enabled the Invoice flag. And it does not work.

@PhillipsB 1. There is no error messages in the log, because the report runs, it just don't catch any of the sales orders in the filter.

2. The user has the required permissions.

3. I have checked the filters in the job queue and when I run is manually from sales order list.

4. I hae tried it and it runs. but it don't pick up any of the sales orders in the set filter.

I'll try to debug.

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Gerardo Rentería Ga... 25,236 Most Valuable Professional on at

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Hi

If you cannot find a clear source of the problem, you may need to generate a ticket to the MS support area. I remember once having problems with project queues not executing and it was an internal problem.

Managing technical support - Business Central | Microsoft Learn

Best

GR

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YUN ZHU 95,729 Super User 2025 Season 2 on at

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Yes, although Option can still be used and can be converted and passed between Enum, updating to Enum is the trend and it is recommended to do so.

This is much better than Option in terms of reusability and scalability.

Thanks.

ZHU

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Khushbu Rajvi. 20,604 Super User 2025 Season 2 on at

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If this provide you some hint: https://community.dynamics.com/forums/thread/details/?threadid=c504b1b9-a402-4441-9367-7ac6d6003842

https://learn.microsoft.com/en-us/dynamics365/business-central/ui-batch-posting

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Dympna 16 on at

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Just checking that you found a solution to this, as I have a client with the same issue. we have only the issue with customers sales orders in EUR currency as they are in GBP.

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Khushbu Rajvi. 20,604 Super User 2025 Season 2 on at

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Hope this helps as well: https://community.dynamics.com/forums/thread/details/?threadid=de07789d-8ef2-ef11-be21-000d3a55d9c6

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