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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamics 365 Realtime ...
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Suggested answer

Dynamics 365 Realtime Marketing Event integration using c# plugin

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Posted on by Community Member

Hello Experts,

I am trying to use c# plugin to register Realtime marketing event. But I am getting error :   Object reference not set to an instance of an object    at line where I initiate Analytics object.
Has anyone does this before?   Is there any work around apart from plugin:

Event is :   On create of Order.

Readymade Code snippet I got in the event is:
pastedimage1629876168181v1.png

Relevant microsoft documentation is here: https://docs.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-custom-events 

Please let me know if anyone has done this.

Thank you in advance 

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Dynamics 365 Realtime Marketing Event integration using c# plugin

    Hi,

    Would you please specify which version of security protocol you're using in your code?

    You may try to adjust it to TLS 1.2 if it is another version.

  • Community Member Profile Picture
    Community Member on at
    RE: Dynamics 365 Realtime Marketing Event integration using c# plugin

    But the code is failing while creating an object itself. So can not go to next line.

  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at
    RE: Dynamics 365 Realtime Marketing Event integration using c# plugin

    Hi,

    Please try to add the following layer out of your code analytics.xxx.

    if (analytics != null)
{
// your original operations
}
else
{
// other operations
}

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