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Service | Customer Service, Contact Center, Fie...
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Schedule board customization

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Posted on by 5

Hi all,

We just started using scheduling in Field Service.  At the bottom of the Schedule board, it shows a list of open requirements designated by 2 separate tabs: Open Requirements and Unscheduled Work Orders and underneath has a list of available columns that can be added or removed for better visibility depending on the scheduler's needs. (Name, From Date, To date, Duration, etc.)  What I would like to do is add the "Incident Type" to this list of columns as it is not available as an out of the box selection. 

Can anyone offer a solution to this? 

Thanks! 

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  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    Each tab you see at the bottom of the Schedule Board is a Resouce Requirement view. You can configure the columns on the Resource Requirement views.

    pastedimage1638734073553v2.png

    docs.microsoft.com/.../schedule-board-tab-settings

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