Purchase Order quantity and Delivery Remainder quantity not matching

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Hi,

We encounter an issues in purchase orders from a specific date, the purchase order quantity and delivery order quantity is not matching. In all the purchase order line, there is 1 quantity less in Delivery Remainder.

For eg: If purchase order line has 10 quantity than in delivery remainder it is showing 9 quantity.

Kindly help for the same.

Thanks

Udit

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Ludwig Reinhard Microsoft Employee on at

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Hello Udit,

Can you possibly share the line quantity form for your purchase order that can be opened from the general tab of your purchase order?

Do you know if some changes have been made to the quantity after the PO was created?

Has any posting been made (receipt, ...)?

Best regards,

Ludwig

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Community Member on at

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Hi Ludwig,

Please refer for below purchase order, Order is confirmed and Open order and document status is Purchase order. No update has been made except Confirmation.

I am wondering why system is showing "Ordered" quantity less than "Quantity", and it is not on one order.

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Ludwig Reinhard Microsoft Employee on at

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Hello Udit,

Is this an ordinary purchase order or one that is related to intercompany sales orders?

If the purchase order is only confirmed can you overcome the issue by deleting the lines and entering them new?

Best regards,

Ludwig

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Hi Ludwig,

It's a normal purchase order.

Yes if i manually change the delivery remainder and confirm again the quantity is fine. We are thinking to update delivery remainder field through customized job.

Regards

Udit Dhawan

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Ludwig Reinhard Microsoft Employee on at

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Hi Udit Dhawan,

Yeah I think that the customized job is a good solution because there seems to be something strange with your system behavior. If you have access to a developer it might be worthwhile digging into this identified behavior in more detail. Otherwise, I assume that you have your solution already in mind.

Best regards,

Ludwig

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Thanks Ludwig,

For your inputs, Our tech, team is debugging the issue but there is no trail available to debug in detail. Even this issue happen only in a specific date range. All new orders are seems to be fine from all perspective.

Regards

Udit Dhawan

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Pravasti AK 2,985 on at

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Hi,

you have to make delivery reminder cancel or while product receipt you have to select close at end of the line. Apparently changing the Invoice Remainder to the correct number allowed to create the invoice.

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