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Got "underdelivery" error while receiving

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Posted on by 1,531

Hi Friends,

One user had power outage, which caused the data corruption. When he receive order, he got "underdelivery" error, see screen shot.

We think during his receipt process, some data was not updated, even in final receipt, it shows correct remaining quantity. So, we tried to figure out where could be the data problem, but, failed.

Any hint/suggest is appreciated. 5618.MicrosoftTeams_2D00_image.png

  • Suggested answer
    Hossein.K Profile Picture
    Hossein.K 6,642 on at
    RE: Got "underdelivery" error while receiving

    Hi,

    You activated underdelivery parameter in inventory management parameters and probably it has been set the value more than the value which you see in this error.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Got "underdelivery" error while receiving

    Hello River,

    Can you have a developer and / or the MS support having a look at the corrupted data record?

    They should be able to identify and correct things.

    Wouldn't recommend trying to fix this issue from the AX client as it might make things worse and cause related subsequent problems e.g. in inventory close, valuation, etc.

    Best regards,

    Ludwig

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