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Is anyone aware on how the highlighted vendor balance is calculated? Or what method contains the calculations for it?
Hello Sean, From the functional point of view, its quite simple.
Whatever the transactions are available in the vendor transactions, system calculates the money left for the vendor.
Hi Ramit Paul,
Thank you for your comment.
But after checking from Vendor transactions, the only open balance currently is 4,719. I don't have an idea why the value is 30 in the Vendor balance above.
Hi Sean The Michael,
Does the customer have a linked vendor account setup in the customer master record?
If this is the case can you check the related open vendor balance?
Best regards,
Ludwig
Hello Ludwig,
"Does the customer have a linked vendor account setup in the customer master record"
I am currently in the Vendor in All vendors>Vendor Tab>Balance Tab.
How do I check the linked vendor account setup in the customer master record?
Hi Sean,
I see.
In your vendor account - misc. details there is a field called 'customer account'.
Do you see a customer account there and if so, what is the balance on this linked account?
Thank you for this, will check it tomorrow.
Hi Ludwig,
Good day.
After checking, there is no Customer account associated with the Vendor.
Good morning Sean,
In this case let have a developer take a look at this issue.
Alternatively, try to get in touch with the MS support.
In side of technical, balance value in this form fill from AmountMST field in VendTrans table
Hi,
@Hossain is right, I want to add that, if this balance not equal to the balance of the open transaction, then there must be a problem with your settlements. because the balance of settlements must be zero but your transactions settled balance is not zero probably.
Best Regards
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