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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Schedule board tabs visible to users in other Business Unit

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Posted on by 5

I want to restrict schedule board tabs created by a user in a business unit to not be visible to a user in another business unit. Currently schedule board tabs created in Business unit A are visible for users in Business unit B. Can we achieve this through security role ? Can someone guide me pls?

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  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi partner,

    You can have multiple schedule board tabs configured for your business needs. As the owner of a schedule board tab, you can share the tab.

    Every user with a Field Service security role gets access. Admins can also create custom security roles with the Schedule Board Setting privilege.

    Refer to the following link for more details:

    https://learn.microsoft.com/en-us/dynamics365/field-service/share-schedule-board-tab 

  • Pete C Profile Picture
    107 on at
    Hi, did you work this out? We achieved through going to advanced settings and sharing by business unit
  • Community member Profile Picture
    2 on at
    @Pete C, Could you please elaborate? Which table or record we should share and how can we do that? Thanks
  • Pete C Profile Picture
    107 on at
    Hi,
    Go to advanced settings.
     
    Go to Filter:
     
     
     
    Go to schedule board settings & click results:
     
     
    Select schedule board you wish to work with and click share:
     
     
    Select Add/Use then the users or BU you wish to share it with.
     

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