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Service | Customer Service, Contact Center, Fie...
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Schedule board tabs visible to users in other Business Unit

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Posted on by 5

I want to restrict schedule board tabs created by a user in a business unit to not be visible to a user in another business unit. Currently schedule board tabs created in Business unit A are visible for users in Business unit B. Can we achieve this through security role ? Can someone guide me pls?

  • Pete C Profile Picture
    105 on at
    Schedule board tabs visible to users in other Business Unit
    Hi,
    Go to advanced settings.
     
    Go to Filter:
     
     
     
    Go to schedule board settings & click results:
     
     
    Select schedule board you wish to work with and click share:
     
     
    Select Add/Use then the users or BU you wish to share it with.
     
  • Community member Profile Picture
    2 on at
    Schedule board tabs visible to users in other Business Unit
    @Pete C, Could you please elaborate? Which table or record we should share and how can we do that? Thanks
  • Pete C Profile Picture
    105 on at
    Schedule board tabs visible to users in other Business Unit
    Hi, did you work this out? We achieved through going to advanced settings and sharing by business unit
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at
    RE: Schedule board tabs visible to users in other Business Unit

    Hi partner,

    You can have multiple schedule board tabs configured for your business needs. As the owner of a schedule board tab, you can share the tab.

    Every user with a Field Service security role gets access. Admins can also create custom security roles with the Schedule Board Setting privilege.

    Refer to the following link for more details:

    https://learn.microsoft.com/en-us/dynamics365/field-service/share-schedule-board-tab 

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