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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Conditionally add or r...
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Conditionally add or remove Tracking Token to emails

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Posted on by Community Member Microsoft Employee

We would like to make use of SMART matching along with Tracking Token to correlate emails in Dynamics CE. As this Tracking Token gets enabled globally, i am looking for an options to enable it conditionally through code. Please advise

I already tried by invoking custom plugin on Pre operation of Send Message and setting context input parameter 'TrackingToken' to null, but it didn't work.

Any insight on this would be highly appreciated.

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: Conditionally add or remove Tracking Token to emails

    Hello,

    I'm afraid there is no possibility to optionally enable Tracking Token - it's either enabled or not.

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