How to show New Schedule Board in Field Service App

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Posted on by ASH727WRK

I have set our Scheduling Parameter - Enable New Schedule Board to 'On' and the new board is now showing by default in the Resource Scheduling app with the toggle button available. However, the new board is not showing in other apps where the Schedule Board is available, such as Field Service and Resource Scheduling Optimization. Nor is the toggle button displayed. Does anyone else have this issue? Does anyone know how I can get the new schedule board available in other apps? Our dispatchers use the Field Service app almost exclusively. It would be best for us if the new board was available to them in that app.

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Community Member on at

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Hi ASH727WRK,

Do you mean that you can't see this toggle button?

If so, please check this setting:

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dian74 2,481 Most Valuable Professional on at

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Here are the steps to enable the new schedule board for the organization: https://docs.microsoft.com/en-us/dynamics365/field-service/preview-schedule-board#enable-new-schedule-board-for-your-organization

PLEASE MARK AS VERIFIED IF HELPFUL

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ASH727WRK 25 on at

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Thank you! We added to the site map as instructed in the document link and that did the trick!

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