How to show New Schedule Board in Field Service App

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Posted on by ASH727WRK

I have set our Scheduling Parameter - Enable New Schedule Board to 'On' and the new board is now showing by default in the Resource Scheduling app with the toggle button available. However, the new board is not showing in other apps where the Schedule Board is available, such as Field Service and Resource Scheduling Optimization. Nor is the toggle button displayed. Does anyone else have this issue? Does anyone know how I can get the new schedule board available in other apps? Our dispatchers use the Field Service app almost exclusively. It would be best for us if the new board was available to them in that app.

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ASH727WRK 25 on at

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RE: How to show New Schedule Board in Field Service App

Thank you! We added to the site map as instructed in the document link and that did the trick!
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dian74 2,475 Most Valuable Professional on at

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RE: How to show New Schedule Board in Field Service App

Here are the steps to enable the new schedule board for the organization: https://docs.microsoft.com/en-us/dynamics365/field-service/preview-schedule-board#enable-new-schedule-board-for-your-organization

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Community Member Microsoft Employee on at

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RE: How to show New Schedule Board in Field Service App

Hi ASH727WRK,

Do you mean that you can't see this toggle button?

If so, please check this setting: