Skip to main content

Notifications

Dynamics 365 Community / Forums / Field Service forum / Unable to scroll on Ap...
Field Service forum

Unable to scroll on Appointments Start/End Time fields (on iPad/mobile form)

Posted on by Microsoft Employee

Hi,

When a user is using an iPad on the go, accessing CRM on the Chrome app, they cannot set an appointment time, as the ability to scroll through all Start/End Times is not present. The user is presented with a selection of 7 times in 30 minute increments e.g. 10:00, 10;30, 11:00, etc. If a user were to select the last time on the list (e.g. 12:00) the list will jump to 12:00 being at the top and 15:30 being the last choice on the list. 

The form/fields are made available for mobile and if the user "requests the desktop site" the scrolling functionality is available to the user (with all times). 

Has anyone else experienced this issue? 

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to scroll on Appointments Start/End Time fields (on iPad/mobile form)

    Hi kailashr2k6,

    having spoken with Microsoft a fix is planned for online deployments soon (as this is a product bug on Safari also - as it should be supported) but no date given yet.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to scroll on Appointments Start/End Time fields (on iPad/mobile form)

    Hi kailashr2k6,

    Unfortunately not. I am still investigating possibilities. Is it possible that this is around legacy form rendering?

  • kailashr2k6 Profile Picture
    kailashr2k6 50 on at
    RE: Unable to scroll on Appointments Start/End Time fields (on iPad/mobile form)

    Hi Andy,

    We are also facing the same problem here. Did you manage to get through on this issue?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,900 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 229,275 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans