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Customer experience | Sales, Customer Insights,...
Suggested Answer

How to embed Event Registration Form to Marketing Page

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Posted on by

Hi all,

For some reason I can't embed my Event Registration Form on a Marketing Page.

It has previously worked fine, but as I am trying again I am failing. 


Here's how I do it:

1. I create an Event Registration form and publish it
2. I create an Event and check "Yes" I want to "Use marketing form for registration"
3. I then find the form I just created and insert it
4. Publish the event
5. Grab the form hosting script
6. Create a Marketing Page
7. Insert the script
8. FAIL

The form does not show on the Marketing Page (Landingpage) and I don't know why.
I insert the script just above the </body> tag. 

Can someone tell me what I am doing wrong?

I have the same question (0)
  • Suggested answer
    Nya Profile Picture
    29,060 on at

    Hi Emil,

    When you're choosing which form the element will show, you can only choose forms whose type matches the type of marketing page you are working on (landing page, subscription center, or forward to a friend).

    Ref: Add a form to a marketing page

    So the Event Registration Form cannot be inserted into a marketing page.

  • Community Member Profile Picture
    on at

    Hi Nya,

    Are you sure about this?

    I have previously been able to do this and I have existing Marketing Pages with Event Registration Forms embedded?


    Marketing Page

    Marketing-page.png

    Marketing page html

    Marketing-page-html.png

    If what you say is correct, then I will not be able to use Event Registration Forms on Marketing Pages. Is that correct???

    If so, is the only option to embed an event registration form on a website?

  • Nya Profile Picture
    29,060 on at

    Hi Emil,

    Here are my forms:

    pastedimage1642125021749v5.png

    Then I create a marketing page and set its type as Landing Page.

    Add a marketing form element into the page.

    The lookup field can list the forms whose type is landing page only.

    pastedimage1642124780701v2.png

    Even in the "Advanced Lookup", it will only display Landing Page Forms and the default subscription centre.

    pastedimage1642124847758v3.png

    If I choose to insert the default subscription centre, it will not pass the error check.

    pastedimage1642124985556v4.png

    So I'm not sure why you can insert an Event Registration Form into the landing page type marketing page and pass the error check.

  • Community Member Profile Picture
    on at

    Hi Nya,

    I know that I can't choose the Event Registration Form and add it to the Marketing Page oob.

    What I did was to take the form hosting script and paste it directly into the HTML of the page like I would if I were to embed it on an external website.

    Can you check if you can make that work like I previously did??

    Thanks!

  • Nya Profile Picture
    29,060 on at

    Hi Emil,

    I have reproduced your issue with your steps and I cannot embed the form into marketing page either.

  • Community Member Profile Picture
    on at

    Ok thanks.

    Strange that I could do previously?! I think this is an important feature.

    Can you then confirm that the only way to use Event Registration Forms is to embed them externally?

  • Nya Profile Picture
    29,060 on at

    Hi Emil,

    Sorry I cannot help with that since there is no documentation explicitly mentions this.

    You can raise a support ticket for further help.

  • Community Member Profile Picture
    on at

    Thanks as always Nya.

    Have a great weekend when you get there.

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