web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Team of Teams and/or Queues with many teams

(0) ShareShare
ReportReport
Posted on by 72

Hello all!

I find my self unable to find a good resource on trying to get a team containing child teams that role up.  An alternative method would be to have a queue that is owned by multiple teams.  We have a lot of shared responsibilities with tons of work item management, and it would be ideal if I could reuse the existing teams with out having to make a team for every special case and worse maintain those teams. 

Is there a way to do this that I missed?  

Example of desired behavior

'Test Queue' owned by 'Big Team' where 'Big Team' membership is 'Smaller team 1' and ' smaller team 2'

Or

'Test Queue' owned by 'Smaller team 1' and ' smaller team 2'

Currently we are on 2015 on prem, though are upgrading to latest on prem very soon. 

Cheers,

Riley

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans