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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Need a blank default v...
Microsoft Dynamics CRM (Archived)

Need a blank default value on a Two Options field

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Posted on by Huzefa Bootwala 320

Hello,

I have a Two Options field in CRM online with a value of YES and NO.

The requirement is that it should have a blank value when a new record is created.

Is this possible?

I tried using workflow by Clearing the value on Record Creation. But did not work.

Any suggestions on this?

Thank you.

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I have the same question (0)
  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    HI Huzefa,

    Two options field cannot be cleared. It will always have a value ( Yes or No). Just these two options only. As per your requirement, you could try creating an option set with the two values(Yes and No) and select the default value as unassigned value.

    Hope this helps.

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hello,

    Thank you for the reply.

    Yes I am aware of option set.

    But I need to customise existing field as it is been used in many reports.

    Isn't there any workaround or javascript which can do this?

    Thank you.

  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Hufeza,

    You could try setting the value to null using Javascript.

    Xrm.Page.getAttribute("twoOptionFieldLogicalName").setValue(null);

    See: https://www.magnetismsolutions.com/blog/11-09-19/No_Default_Value_on_Two_Options_Field_Dynamics_CRM_2011.aspx

    You could also try clearing the field using business rules.

    See: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-business-rules-recommendations-apply-logic-form

    Hope this helps.

  • Verified answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    I think in this case better you can create new option set field instead of two option field  if you need more options .

  • Huzefa Bootwala Profile Picture
    Huzefa Bootwala 320 on at

    Hello,

    Yes, clearing the field worked by adding Javascript, not sure how it would behave in reporting.

    Created a new Option Set field.

    Thanx.

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