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Microsoft Dynamics AX (Archived)

Info codes being printed on receipts at POS

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Posted on by

Hi 

Has anyone managed to get info codes to print on a receipt?

If you have how did you manage it?

We have been trying to do this with no success

Thanks in advance

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  • Suggested answer
    CU16081217-3 Profile Picture
    4 on at
    Info codes being printed on receipts at POS
    When configuring an info codes wihch are not related to any of the Funcionality profile fields, you need to add the "All transaction comments" field to the receipt format. You can place it either on the Header or Footer. And of course, make sure you have covered all the basic info code set up.
  • JeffreyPW Profile Picture
    228 on at
    RE: Info codes being printed on receipts at POS

    Old question, but if you've checked the boxes, make sure you have added the 'customer info code' field to your receipt template.

    That said, it doesnt seem to work reliably. For example, I created an info code linked to a tender. That info code will not print on a receipt when selected... The same info code if attached to an action in the functionality profile will print fine.

    Would love a way to make certain info codes/subcodes channel specific.... in order to not have to make hundreds of different functionality profiles for showing a slightly different list at the begining/end of a transaction... anyone?

  • Suggested answer
    Hassan Naviwala Profile Picture
    30 on at
    RE: Info codes being printed on receipts at POS

    Hi,

    may be doing some trick on code can work like using infolog.infodata. I created method to parse info log message may be this helps you.

    public static ErrorMsg parseInfoLog(InfologData _infologData)
    {
    SysInfologEnumerator sysInfologEnumerator;
    SysInfologMessageStruct infoMessageStruct;
    ErrorMsg errorMessage;
    
    sysInfologEnumerator = SysInfologEnumerator::newData(_infologData);
    
    while (sysInfologEnumerator.moveNext())
    {
    infoMessageStruct = new SysInfologMessageStruct(sysInfologEnumerator.currentMessage());
    
    errorMessage = errorMessage   " "   infoMessageStruct.message();
    }
    
    return errorMessage;
    }

  • Community Member Profile Picture
    on at
    RE: Info codes being printed on receipts at POS

    Has anyone been able to fix this?

  • Suha Profile Picture
    70 on at
    RE: Info codes being printed on receipts at POS

    Hi,

     i am facing same issue .. ticked the option to print the info code input and description but still do not show on receipt

    i am using D365 for finance and operations

    Thanks

    Suha

  • Ahmed Elroghay Profile Picture
    330 on at
    RE: Info codes being printed on receipts at POS

    How can i load or inquire the info code that recorded from POs

  • Gertjan Profile Picture
    1,200 on at
    RE: Info codes being printed on receipts at POS

    Hi Harold,

    Did you manage to get this working or are you still waiting for a reply?

    Gertjan

  • Community Member Profile Picture
    on at
    RE: Info codes being printed on receipts at POS

    We have got this box ticked but it is still not printing

    We are using AX2012R3 CU10

  • Suggested answer
    Manvendra Singh Profile Picture
    360 on at
    RE: Info codes being printed on receipts at POS

    Hi Harold,

    Yes, it can be printed.

    It's standard functionality. Locate that Infocode (Retail->Setup->Infocode) go to Printing FastTab.

    Select the check mark that what you want to get printed on receipt.

    46046.Capture.PNG

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